*We are the Amazon Partner and students can purchase the books shown on this page. We are also providing an authentic solution manual, formulated by our SMEs, for the same.Conflict is a necessary process that has both positive and negative aspects but is always present in our society. This 5th edition of conflict management a practical guide, continues to provide you with approaches, strategies, tactics and techniques essential to to taking a positive approach to conflict. The book assists you to view conflict as a potentially dynamic stimulus to interpersonal and group relations as well as providing a consideration of the ethical issues that can arise.
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