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last time i wasn satisfiy with your answer!! and i was expecting an excellent answer..
however i need your help if possible!! but i need to be sure that this time i will expect a perfect answer
this is my question:
use the article below found in the UoL Library, to answer the following question.
Yong, J. & Wilkinson, A. (2002) The long and winding road: The evolution of quality management Total Quality Management, Vol. 13, No.1 pp. 101- 121
Why does TQM require the commitment of everyone in the whole organisation? How could this be achieved in the context of your company or a company you know well?
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