Choose an Operations Management problem relating to an organ
Question and Solution
Choose an Operations Management problem relating to an organisation with whichyou are familiar and undertake a critical
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Choose an Operations Management problem relating to an organisation with which you are familiar and undertake a critical review. This should include (indicative marks provided): 1. An introduction to the problem and its relationship to operations practice in the organisation (10 Marks) 2. An explanation of the process(es) under consideration (ideally incorporating some form of process map) (20 Marks) 3. A discussion of relevant Operations theory (this should address the underlying processes on which quality depends - do not rely on quality theory only); (15 Marks*) 4. A comparison of the theory with the process; (20 Marks*) 5. Consideration of how potential changes would improve quality and/or customer focus; (5 Marks) 6. Recommendations, based on the comparison above, as to how the process(es) could be improved, accompanied by a revised process map clearly showing the improvements (20 Marks) 7. Referencing both in text and in the Bibliography, using the Harvard system (10 marks)
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